Redbridge firms—logistics, trade contractors, workshops—feel absence immediately: routes slip, jobs rebook, overtime spikes. A humane, structured absence system keeps productivity up and people supported.
Foundations that prevent friction
- Crystal-clear reporting: Who to call, by when, what info to provide. No texts to colleagues.
- Triggers, not traps: e.g., 3 occasions in 90 days prompts a supportive review—not automatic sanctions.
- Return-to-work (RTW) chats: 10–15 minutes to confirm fitness, log adjustments, and spot patterns.
Support beats presenteeism
- EAP and OH access: Stress, MSK issues, or sleep problems from shifts need early help.
- Phased returns: Especially after surgery or long-term conditions; plan hours and duties.
- Realistic rostering: Avoid extreme rotations; protect legal rest periods between shifts.
Data that drives decisions
- Simple dashboard: Occasions, days lost, top causes, Monday/Friday spikes, team comparisons.
- Manager coaching: Conversations, notes, and ACAS-consistent documentation.
- Quarterly review: Spot root causes—equipment, workload, specific sites, or supervision gaps.
Outcome in Redbridge
Companies implementing RTW conversations and fair triggers typically see 15–30% fewer short-notice absences within six months—and better morale.
Want a light-touch system that works on the shop floor?
HR Support Services sets up absence policies, RTW templates and manager training tailored to Redbridge operations.





